Service & Maintenance

During any breakdown, timely reactions is especially critical for business continuity. We have a 24-hour breakdown hotline, and our response time is within 2 hours island-wide. We will promptly dispatch our specialist on-site to investigate and provide feasible immediate rectifications to limit impairment and downtime to customers.

AF SPECTRUM

Beyond the standard servicing, we have proper procedures in place to keep track of all actions taken for future references. For a systematic recording of all activities that our personnel perform on-site, we have developed checklists and protocols with stringent code compliance to industry standards. Customers are able to have quick and easy access to these records through our proprietary software platform AF Spectrum, which can generate all checklists and service reports used by our service personnel when carrying out routine tests and system checks on-site.

For further details of AF Spectrum, please visit http://www.activefire.com.sg/services-maintenance/af-spectrum.html/


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  1. Fire Safety Awareness For Community
    Fire Safety Awareness For Community

    Training Objective: To equip trainees with the basic knowledge on how to respond to fire emergency and safe use of portable fire extinguisher and fire hose reel.
    Training Duration:  1 1/2 hours (Theory & practical, no assessment)
    Min. Pax: 25-30 adults

    This training is $ 0.00 (Free of Charge). Please indicate the number of participants in the Quantity box and any comments in the remarks column.

    Note:
    Our customer service will get in touch with you via email or mobile on your preferred available slots. This session is usually conducted on a Saturdaynmorning at 10am at the FireStore.

    Special arrangement can be made if you have the minimum participants and a nominal fee will be levied for us to come to your location to cover transport and setting up of props for the event. Buy Now and our customer service will get in touch with you within 48 hours.


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